Our 2024 Modules are Revised and Upgraded


December 10-13, 2024


via ZOOM Video Conferencing Application/platform


4 days




PhP 6,720.00/ pax
VAT Inclusive

Internal audit is a value-adding activity that, if properly implemented, leads to continual improvement of the organization. Auditors play a vital role in the effectiveness and efficiency of the quality management system.

This training is designed to equip the internal QMS auditors of the organization with the knowledge, skills and techniques on effective internal auditing. Learning the purpose, principles, procedures and parameters of internal auditing will empower the participants to plan, prepare and conduct effective and efficient internal audits in their organization.


This course aims to equip the participants with:
  • Deeper understanding on the purpose of QMS, of QMS Standards, management system audit and the benefits of improved
    performance of QMS
  • Principles of internal auditing
  • Skills to plan and conduct effective and efficient internal audits of their QMS and induce continual improvements leading
    to improved organizational performance and enhanced customer satisfaction


A. Introduction

  • QMS Fundamentals
  • Rationale For Quality Management Systems
  • Process-Based Model
  • 7 Quality Management Principles
  • Improving Through Internal Audit

B. Process-Based Auditing

  • What is a process?
  • Process approach and how it applies
    to auditing
  • Quality Objectives and Measures

C. Managing the Internal Audit Programme

  • Audit Programme Requirements
  • Audit Programme PDCA
  • Audit Programme Responsibilities
  • Audit Programme Improvements

D. Planning the Internal Audit

  • Essential Elements in Planning
  • Internal Audit Procedure
  • Preparing the Audit Plan
  • Selecting and Assigning Auditors

E. Preparing for Internal Audits

  • Audit Preparations
  • Conducting Document Review
  • Preparing Checklists

F. Conducting Internal Audit

  • Conducting opening meeting
  • Obtaining Information
  • Auditing Core Processes
  • Auditing Support Processes
  • Auditing Top Management
  • The questioning Techniques
  • Conducting Closing Meeting

G. Reporting Audit Findings

  • Reporting and grading findings
  • Defining nonconformities
  • The Audit Report preparation

H. Post-Audit Activities

  • Reviewing the audit programme
  • Improving the audit programme
  • Evaluation of auditors
  • Written Examination

I. Live or Simulated Audit Exercises

Participants will experience conducting an effective quality management system audit against the requirements of ISO 9001:2015 in a simulated audit exercise.


  • Lecture
  • Workshops
  • Live or Simulated Audit Exercise
  • Examination